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titleNew VPN client install

If the GlobalProtect client has never been installed on the macOS system before, then follow these steps to fix this problem.

Initially you can just try removing and re-installing the GlobalProtect client. At some point during the installation you might be prompted to approve a third‐party extension (KEXT), PXPZ95SK77.

If that does not work you can manually approve the Palo Alto Networks third-party extension, PXPZ95SK77.

  1. Boot the Apple system into macOS Recovery, https://support.apple.com/en-us/HT201314
  2. Click the Utilities menu in the menu bar and select the Terminal application.
  3. In the Terminal command prompt use the spctl kext-consent command below to add the Team ID PXPZ95SK77 to allow Palo Alto Networks as a third-party extension that macOS can load without user approval.
    spctl kext-consent add PXPZ95SK77
  4. Restart the system
  5. remove/uninstall the GlobalProtect client
  6. re-install the GlobalProtect client

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