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Q: How do I request an account?

A: Complete this form. CRC accounts are for faculty researchers or students working on faculty-sponsored research projects. All requests go through an approval process. Requestors will be notified of their application status within two (2) business days.To obtain an account, you must be a faculty member or associated with a faculty-led research project. If you are a faculty member, then you are the faculty lead/PI and should enter yourself as such. If you are not a faculty member, you’ll need to provide the name of the faculty lead/PI for the research project you will be working on.

 To request an HPC account:

 First, sign in at https://servicedesk.louisville.edu/ using your ULINK credentials. Note: each applicant must log in and complete their own account request using their own ULINK account. If a potential user does not have a ULINK account, then they must obtain one via ITS’ sponsored ULINK account request process before proceeding with an HPC account request.  

Next, Request an HPC Account (if the link doesn’t work, select Accounts and Security in the IT Service Catalog drop-down menu) and then choose the request an HPC Account button. 

Fill out the form and hit the create button to submit the request.

 Please be sure to include the faculty lead/PI’s name and email address, the research system(s) you are requesting access to (usually the CRC), your email address if you do not have a UL email address, and a little information, a sentence or two will do, about your work under the section labeled "Please state the purpose for which the account is being requested."

If you anticipate needing more than 1-2TB of long-term storage and/or you are working with sensitive or controlled data (as defined by the Information Security Office (ISO) - see https://louisville.edu/security/policies/data_class ) please be sure to indicate that in the purpose section of your request.

 Requests with missing information will not be processed.

 If you need additional assistance navigating ITS online Service Catalog, please contact the Helpdesk at 502-852-7997 or https://servicedesk.louisville.edu/page/helpdesk

Q: How do I acknowledge use of the CRC and/or research computing consultants' time in my publications?

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