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If you do not know your user ID, you

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You will initially log on using a default password:

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To reset your password please click here. If you have forgotten your password and have not set your challenge questions, please take a picture ID to a computing center for a password reset.

Students should also select a Personal Identification Number (PIN) when first logging in to ULink. Ordering official transcripts, viewing account statements, and paying fees with a credit card in ULink will require a PIN for access. To choose a PIN, click on the "Student Services" tab across the top of the page. Under the menu heading "Personal Info," select "PIN" and follow the instructions on that page. Do not share your PIN.

If you are a returning student or alumni, please contact the IT HelpDesk to get your password reset.

If you have user ID or password problems, please contact the IT HelpDesk at 852-7997, 
LiveChat, or Create an Incident in ServiceNow

 

Faculty/Staff

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can obtain your User ID using your Social Security number, or the 7-digit employee ID printed on your Cardinal Card. If you have already used your university email account, your ULink user ID will be the same as your email user ID.

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To activate your password and security features please click here. For more detailed instructions on activating your account please click here.

If you have forgotten your password

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please click here or you can take a picture ID to

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a computing center for a password reset.

If you are a returning employee or alumni, please contact the IT HelpDesk to get your password resetTo reset your password please click here. If you have forgotten your password and have not set your recovery phone/email, please click here.


If you have user ID or password problems, please contact the IT HelpDesk at 852-7997, 

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LiveChat, or

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create an Incident in ServiceNow