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To use the VPN system you must have a VPN account. You can request an account through ULink, just login and click the Computer Accounts link located in the Information Technology section.
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For Microsoft Windows or Apple Mac
- Browse to https://vpn.louisville.edu and log in, going to http://vpn.louisville.edu will not load anything.
- Choose a client to download and install.
- When the client prompts to login the Portal parameter is vpn.louisville.edu
- When you have successfully connected there will be a "services connected" systray popup.
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Operating System Support
- Windows Vista 8.1 through Windows 10; 32 and 64-bit.
- Apple Mac OS 10.6 through 10.10.13 through 11
- Apple iOS 6, 7 and 810 or later
- Google Android 46.0 .3 or later
GlobalProtect VPN User Guide / Client Install instructions
If you try and login to the GlobalProtect VPN client but the connection fails and you get this Warning/Error message, "Cannot connect to root\cimv2" follow these steps.
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How do I get a VPN account?
Go to ULink and login with your credentials once logged in locate the Information Technology block then click on the Computer Accounts link and under Request-able Accounts click the box next to VPN 1: Campus and click save. Your account will be created within minutes, you will not receive a separate notification.
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This known as a Sponsored Account, you will need to request the account for the individual that will need access to the IT resource using the VPN. The request can be made by visiting the Sponsored Account request form.
What if I am having trouble connecting to the VPN is there someone I can call?
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