Page Comparison

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1. User receives expiration notice:

   1. If using Box Sync, the user will see a screen similar to this:

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   2. When using the web, the user will see this:

      

2. Here the user will enter there email address (userID@louisville.edu) and click the Reset Password button.

3. They will then see this page:

   

4. The user will then receive an email from noreply@box.com that looks like this:

   

5. The user will click the Reset Password button, which will take them too the reset page at Box.com, that looks like this:

   

6. Here the user changes their password.  The password they set should be different from their U of L password and should be strong (Box.com will indicate if the password is too weak).

7. When the password is reset, the user can log in via the web, Box Sync and the Box app on mobile clients again using their U of L userID and password.

   1. NOTE:  The external password that was just reset is NOT used for the web interface, Box Sync or the Box app on mobile clients.