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Sponsored accounts are available for individuals that are not employed by the University of Louisville but have a valid business or academic relationship that requires the account(s) and/or access. Some valid reasons for sponsoring an account are:

  • Visiting academic groups

  • Temporary or visiting instructors if no other process for provisioning is currently in place

  • Third party doing administrative or academic business for or with a university entity needing technical access

  • Accounts can only be requested by a Unit Business Manager / or the designated Tier I for the unit and approved by a VP or Dean, Dept. Chair (academic), supervisor (administrative) or designee. The account request must include the specific purpose (business or academic) of the sponsorship and the access restricted to only information and resources required for the specified purpose.

To request a sponsored account, follow the instructions below:

  • Enter your password, and click “NEXT”.

  • Click the “REQUESTS” tab.

  • In the new tab, select “REQUEST ACCESS”.

  • On Step 1 (“Select a user”), click the “CREATE NEW USER” button on the right hand corner of the screen. A new window will appear.

  • In the new window, on Step 1 (“User Type”), select “Sponsored Account” from the dropdown menu. If needed, click the “NEXT” button.

  • Complete the requested information, including the first full name of the sponsored user, the full last name of the sponsored user, and the birthday of the sponsored user. Indicate if the sponsored user needs access to email. If needed, enter your speed type and department number; and verify the manager’s information (i.e., the University staff/faculty member who will be responsible for the sponsored user and the associated account). If the manager needs to be changed, click “Select a Different Manager” on the right side of the window. Then, click the “DONE” button.

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Requesting email access for a sponsored user incurs an extra charge to your department.

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If access to email is not needed for your sponsored user, type “N/A” next to “Speed Type” and “Department Number”.

  • On Step 2 (“Select resources and permissions”), add any resources the sponsored user will need (e.g., VPN and Blackboard access) by clicking the “ADD RESOURCE” button in the right hand corner.

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Resources may incur additional charges.

  • On Step 3 (“specify access period”), enter the end date (i.e., expiration/renewal date) for the sponsored account.

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The maximum time before the expiration/renewal date of a sponsored account is 6 months. For example, if you request a service account on July 1st, 2022, the latest renewal date is January 1st, 2023.

  • On Step 4, enter a comment in the comment box. This is required to submit the request. Please explain why you need a new sponsored account. Then, click the “SUBMIT REQUEST” button.

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Please be as specific as possible when entering comments. Please include the reason you need the sponsored account, including what systems the sponsored user will be using (e.g., iRIS).

Once your request is successfully submitted, a confirmation message will appear.

You will receive an email when your sponsored account is created and processed.

After the sponsored account is created and processed, have the sponsored user activate their sponsored account. When the sponsored user activates their account, they will be able to set a password for their sponsored account and enter recovery information.

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All University students and employees automatically receive Blackboard accounts. Only sponsored users who need access to Blackboard are required to request access; sponsored accounts do not automatically receive Blackboard accounts.

Owners (AKA, the University employee responsible for the management of the sponsored user and account) can request Blackboard access on behalf of the sponsored user. Sponsored users cannot request Blackboard themselves.

To request Blackboard access, follow the steps below.

  • Enter your password, and click “NEXT”.

  • Click the “REQUESTS” tab.

  • In the new tab, select “REQUEST ACCESS”.

  • Under Step 1, search for the sponsored user. You can search using first name, last name, or user ID. The last name, first name, and user ID of the sponsored account you manage will appear.

  • Under Step 2, select “Accounts” from the “Access Catalog” dropdown menu.

  • Select Blackboard, and click “DONE”.

  • Under Step 3, select “PERMANENT”.

  • On Step 4, enter a comment in the comment box. This is required to submit the request. Entering “Requesting CardBox” Blackboard” is sufficient. Then, click the “SUBMIT REQUEST” button.

Once your request is submitted successfully, a pop-up will appear confirming your submission.

Once your sponsored user’s Blackboard access is granted, you and your sponsored user will receive an email.

Need help? Contact our HelpDesk at 502-852-7997 or at http://helpdesk.louisville.edu .

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