Changing Your Password and Setting Up Challenge Questions

Owned by Harpe,Victoria Natal (Deactivated)
Last updated: Oct 19, 2017
2 min read

UofL passwords expire every 6 months.  As long as you know the current password or set up the challenge questions, you can change the password yourself!

Step-by-step guide

  • Set up the Challenge questions
    • Choose a different question for each question

  • Click on Reset Password (at the bottom left)





If you forget your password, after you've set up your challenge questions:






    1. If you've forgotten the password AND you've set up the challenge questions, you can click on Forgot Password at the top of the screen
    2. Answer the Security Questions
      1. They must be one word answers
      2. 5 - 10 characters long
      3. lower case
      4. They can not be the same




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Question 1:

Question 2:

Question 3: