How To - Reset Password (For Administrators)

How To - Reset Password (For Administrators)

Change User Password With Admin (t1fmlnn) Account

  1. Launch Active Directory Users and Computers with administrative privileges.
  2. To do this, click Start > Administrative Tools > hover over “Active Directory Users and Computers” (ADUC). If the “Administrative Tools” option is not in the start menu, it can also be found in the Control Panel.
  3. While holding the SHIFT key, right click on the ADUC object and a new option will appear in the menu list. “Run as different user.” Click this option.
  4. A prompt will appear to enter credentials. Enter administrative credentials in this window. This will launch ADUC as the admin user.
  5. The ADUC snap-in will launch after clicking OK.
  6. Click the search icon to find a user, as seen below.
  7. The search utility will open, giving many search options.
  8. Be sure the “Find” drop down menu reads “Users, Contacts, and Groups” and the “In” drop down menu reads “ad.louisville.edu.”
  9. Type all, or part of the userID that needs to be found in the “Name” field. Leave the “Description” field blank, and click “Find Now”
  10. The UserID will appear in the “Search Results” window. Be sure to only identify the UserIDs and not a Contact Name. A contact name will appear in the search results window as a first name, a middle initial, and a last name. This will not be used to reset the password.
  11. Right click on the UserID in question.
  12. Select the “Reset Password…” option.
  13. The “Reset Password” window will open.
  14. Enter and confirm the new password. Set any options in the window that are necessary.
  15. The account can also be unlocked in this window if it is locked. The status is given at the time of the password reset.
  16. Be sure to set the “User must change password at next logon.” This will force the user to change their password to something of their choice so it will not be forgotten