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Info

You must be the owner/manager of the sponsored account/service account to renew or delete the account.

Note

You must log in using your personal University account to renew service and sponsored accounts. You cannot renew accounts using service and sponsored account log-ins.

Renew a Sponsored Account

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  • In Step 3, enter when the access period ends. Sponsored users can be renewed for up to six months, and service accounts can be renewed for up to one year.

Note

Sponsored accounts can be renewed for up to 6 months from the day you are submitting the renewal, not the date that the account expires. For example, if you renew a sponsored account on 06/01/2023 for 6 months, and the account expires on 07/31/2023, the new expiration date for the account is 12/01/2023, not 01/31/2024.

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  • On Step 4, enter comments in the comment box. Then, click “SUBMIT REQUEST”. Comments are required.

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  • In Step 3, enter when the access period ends. Sponsored users can be renewed for up to six months, and service accounts can be renewed for up to one year.

Note

Service accounts can be renewed for up to 6 months from the day you are submitting the renewal, not the date that the account expires. For example, if you renew a service account on 06/01/2023 for 12 months, and the account expires on 07/31/2023, the new expiration date for the account is 06/01/2024, not 07/31/2024.

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  • On Step 4, enter comments in the comment box. Then, click “SUBMIT REQUEST”. Comments are required.

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