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  • Enter your password, and click “NEXT”.

  • Click the “REQUESTS” tab.

  • In the new tab, select “REQUEST ACCESS”.

  • Under Step 1, check the “Include Self” box. Your last name, first name, and user ID will appear.

  • Under Step 2, select “Accounts” from the “Access Catalog” dropdown menu.

  • Select CardBox, and click “DONE”.

  • Under Step 3, select “PERMANENT”.

  • On Step 4, enter a comment in the comment box. This is required to submit the request. Entering “Requesting CardBox” is sufficient. Then, click the “SUBMIT REQUEST” button.

Once your request is submitted successfully, a pop-up will appear.

Once your CardBox account is created, you will receive an email to your University of Louisville email inviting you to use CardBox. Follow the prompts in the email to activate your CardBox account.

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  • Enter your password, and click “NEXT”.

  • Click the “REQUESTS” tab.

  • In the new tab, select “REQUEST ACCESS”.

  • On Step 1 (“Select a user”), click the “CREATE NEW USER” button on the right hand corner of the screen. A new window will appear.

  • In the new window, on Step 1 (“User Type”), select “Service Account” from the dropdown menu. If needed, click the “NEXT” button.

  • On Step 2 (“Personal Information”), enter the display name (i.e., the name that will be displayed in the address book), the username, and the primary email address of the service account you want to create (UserID@louisville.edu). If needed, verify the owner of the service account (known as the “manager”) in the grey box on the right side of the window. If the owner/manager needs to be changed, click “Select a Different Manager”. Then, click the “DONE” button.

Info

Service account usernames cannot contain spaces and cannot be longer than 16 characters.

  • On Step 2 (“Select resources and permissions”), you can verify that the service account will receive an identity account. Proceed to Step 3 (“Specify access period”).

Info

Service accounts do not have access to CardBox, VPN, or other resources. If you select these resources/permissions in Step 2, they will be denied.

  • On Step 3 (“specify access period”), enter the end date (i.e., expiration/renewal date) for the service account.

Info

The maximum time before the expiration/renewal date of a service account is 365 days. For example, if you request a service account on July 1st, 2022, the latest renewal date is July 1st, 2023.

  • On Step 4, enter a comment in the comment box. This is required to submit the request. Please explain why you need a new service account. Then, click the “SUBMIT REQUEST” button.

Once your request is successfully submitted, a confirmation message will appear.

You will receive an email when your request for a service account has been processed and further instructions on how to access your new service account.

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