Accounts - Request Accounts (CardBox, VPN, Sponsored Account, Service Account, Cardinal Research Cluster, Blackboard for Sponsored Users)

• Click the “Request Accounts” button above, or go to identity.louisville.edu

• Enter your user ID, and click “NEXT”.

Open

• Enter your password, and click “NEXT”.

• Click the “REQUESTS” tab.

• In the new tab, select “REQUEST ACCESS”.

• Under Step 1, check the “Include Self” box. Your last name, first name, and user ID will appear.

• Under Step 2, select “Accounts” from the “Access Catalog” dropdown menu.

• Select CardBox, and click “DONE”.

• Under Step 3, select “PERMANENT”.

• On Step 4, enter a comment in the comment box. This is required to submit the request. Entering “Requesting CardBox” is sufficient. Then, click the “SUBMIT REQUEST” button.

Once your request is submitted successfully, a pop-up will appear.

Once your CardBox account is created, you will receive an email to your University of Louisville email inviting you to use CardBox. Follow the prompts in the email to activate your CardBox account.

You can also use the self-service portal to request a VPN. Follow these steps to request a VPN:

• Click the “Request Accounts” button above, or go to: https://identity.louisville.edu

• Enter your user ID, and click “NEXT”.

• Enter your password, and click “NEXT”.

• Click the “REQUESTS” tab.

• In the new tab, select “REQUEST ACCESS”.

• Under Step 1, check the “Include Self” box. Your last name, first name, and user ID will appear.

• On Step 2 (“Select resources and permissions”), select “Active Directory Groups” from the “Access Catalog” dropdown menu.

• Multiple VPN options will appear. Select the VPN you need. Then. click the “DONE” button.

• Under Step 3 (“specify access period”), select “PERMANENT”.

• On Step 4, enter a comment in the comment box. This is required to submit the request. Please explain why you need a VPN. Then, click the “SUBMIT REQUEST” button.

Once your request is successfully submitted, a confirmation message will appear.

Once your request for a VPN is approved, you will receive an email with instructions on how to download the VPN client and how to use your VPN.

• Click the “Request Accounts” button above, or go to: https://identity.louisville.edu

• Enter your user ID, and click “NEXT”.

• Enter your password, and click “NEXT”.

• Click the “REQUESTS” tab.

• In the new tab, select “REQUEST ACCESS”.

• On Step 1 (“Select a user”), click the “CREATE NEW USER” button on the right hand corner of the screen. A new window will appear.

• In the new window, on Step 1 (“User Type”), select “Service Account” from the dropdown menu. If needed, click the “NEXT” button.

• On Step 2 (“Personal Information”), enter the display name (i.e., the name that will be displayed in the address book), the username, and the primary email address of the service account you want to create (UserID@louisville.edu). If needed, verify the owner of the service account (known as the “manager”) in the grey box on the right side of the window. If the owner/manager needs to be changed, click “Select a Different Manager”. Then, click the “DONE” button.

• On Step 2 (“Select resources and permissions”), you can verify that the service account will receive an identity account. Proceed to Step 3 (“Specify access period”).

• On Step 3 (“specify access period”), enter the end date (i.e., expiration/renewal date) for the service account.

• On Step 4, enter a comment in the comment box. This is required to submit the request. Please explain why you need a new service account. Then, click the “SUBMIT REQUEST” button.

Once your request is successfully submitted, a confirmation message will appear.

You will receive an email when your request for a service account has been processed and further instructions on how to access your new service account.

To request a sponsored account, follow the instructions below:

• Click the “Request Accounts” button above, or go to: https://identity.louisville.edu

• Enter your user ID, and click “NEXT”.

• Enter your password, and click “NEXT”.

• Click the “REQUESTS” tab.

• In the new tab, select “REQUEST ACCESS”.

• On Step 1 (“Select a user”), click the “CREATE NEW USER” button on the right hand corner of the screen. A new window will appear.

• In the new window, on Step 1 (“User Type”), select “Sponsored Account” from the dropdown menu. If needed, click the “NEXT” button.

• Complete the requested information, including the first full name of the sponsored user, the full last name of the sponsored user, and the birthday of the sponsored user. Indicate if the sponsored user needs access to email. If needed, enter your speed type and department number; and verify the manager’s information (i.e., the University staff/faculty member who will be responsible for the sponsored user and the associated account). If the manager needs to be changed, click “Select a Different Manager” on the right side of the window. Then, click the “DONE” button.

• On Step 2 (“Select resources and permissions”), add any resources the sponsored user will need (e.g., VPN and Blackboard access) by clicking the “ADD RESOURCE” button in the right hand corner.

• On Step 3 (“specify access period”), enter the end date (i.e., expiration/renewal date) for the sponsored account.

• On Step 4, enter a comment in the comment box. This is required to submit the request. Please explain why you need a new sponsored account. Then, click the “SUBMIT REQUEST” button.

Once your request is successfully submitted, a confirmation message will appear.

You will receive an email when your sponsored account is created and processed.

After the sponsored account is created and processed, have the sponsored user activate their sponsored account. When the sponsored user activates their account, they will be able to set a password for their sponsored account and enter recovery information.

To request Blackboard access, follow the steps below.

• Click the “Request Accounts” button above, or go to: https://identity.louisville.edu

• Enter your user ID, and click “NEXT”.

• Enter your password, and click “NEXT”.

• Click the “REQUESTS” tab.

• In the new tab, select “REQUEST ACCESS”.

• Under Step 1, search for the sponsored user. You can search using first name, last name, or user ID. The last name, first name, and user ID of the sponsored account you manage will appear.

• Under Step 2, select “Accounts” from the “Access Catalog” dropdown menu.

• Select Blackboard, and click “DONE”.

• Under Step 3, select “PERMANENT”.

• On Step 4, enter a comment in the comment box. This is required to submit the request. Entering “Requesting Blackboard” is sufficient. Then, click the “SUBMIT REQUEST” button.

Once your request is submitted successfully, a pop-up will appear confirming your submission.

Once your sponsored user’s Blackboard access is granted, you and your sponsored user will receive an email.

Need help? Contact our HelpDesk at 502-852-7997 or at http://helpdesk.louisville.edu .