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  1. Go to https://vpn.louisville.edu

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The new client is downloaded from vpn.louisville.edu – it only needs to be downloaded one time. It will install the thick client on their machine, and the VPN can be connected to with this client at any time. End users will then have to map their file shares in order to connect to the H and I drives. Instructions for drive mapping can be found here:

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  1.  to download and install the GlobalProtect VPN client.

    Once the client is installed, there

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  1. will be a small gray globe icon in the system tray by the clock.

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      • The gray globe icon signifies that the client is not currently connected.

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      • The colored globe with a shield indicates that the VPN client is

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      • connected.Image Added

    1. To connect,

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    1. click on the

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    1. gray globe system tray icon.
      A window will appear that prompts for the Portal

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    1. .

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    1. Enter "vpn.louisville.edu

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    1. " for the portal then click “Connect”.

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    2. A window will appear that prompts for your ULink Username, and Password.

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    If the connection is failing for some reason, please generate a client log

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    zip file and attach it to the call ticket and place the ticket in the entsec queue

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