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  1. Go to https://vpn.louisville.edu to download and install the GlobalProtect VPN client.

    Once the client is installed, there will be a small gray globe icon in the system tray by the clock.
    • The

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    • gray globe icon signifies that the client is not currently connected.Image Added
    • The

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    • colored globe with a shield indicates that the VPN client is connected.Image Added

  1. To connect,

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  1. click on the gray globe system tray icon

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    A window will appear that prompts for the Portal

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  1. Enter "vpn.louisville.edu

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  1. " for the portal then click “Connect”.

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  2. A window will appear that prompts for your ULink Username, and Password.

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If the connection is failing for some reason, please generate a client log zip file and attach it to the call ticket and place the ticket in the entsec queue

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