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- Go to https://vpn.louisville.edu to download and install the GlobalProtect VPN client.
Once the client is installed, there will be a small gray globe icon in the system tray by the clock.- The
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- gray globe icon signifies that the client is not currently connected.
- The
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- colored globe with a shield indicates that the VPN client is connected.
- colored globe with a shield indicates that the VPN client is connected.
- To connect,
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- click on the gray globe system tray icon
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- .
A window will appear that prompts for the Portal
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- .
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- Enter "vpn.louisville.edu
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- " for the portal then click “Connect”.
- A window will appear that prompts for your ULink Username, and Password.
If the connection is failing for some reason, please generate a client log zip file and attach it to the call ticket and place the ticket in the entsec queue
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.
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