- Go to https://vpn.louisville.edu to download and install the GlobalProtect VPN client.
Once the client is installed, there will be a small gray globe icon in the system tray by the clock.- The red “X” gray globe icon signifies that the client is not currently connected.
- The blue and white colored globe with a shield indicates that the VPN client is connected.
- To connect, right click on the gray globe system tray icon and select “Connect”.
A window will appear that prompts for the Portal, Username, and Password.
The portal is “Enter "vpn.louisville.edu” – Username and password are Ulink credentials.
" for the portal then click “Connect”. - A window will appear that prompts for your ULink Username, and Password.
If the connection is failing for some reason, please generate a client log zip file and attach it to the call ticket and place the ticket in the entsec queue.