Fiscal Year 2023-2024
Voice/Data Service | Hourly Charges | One-time Charges | Monthly Charges | Remarks |
|---|---|---|---|---|
Activate Ethernet Connection | NA | $150.00 | NA | Per Connection (does not include wiring) |
Add VoIP phone to Ethernet Connection | NA | $154.00 | NA | Requires existing Ethernet, includes Cisco 7841 phone set |
Move voice/data service within building | NA | $80.00 | NA | Per Location |
Move voice/data service to another building | NA | $150.00 | NA | Per Location |
Add Wireless Access Point | NA | $1200.00 | NA | Includes standard indoor ceiling-mount Access Point with cable and data connection |
Analog voice service | NA | TBD | TBD | Submit service request for quote |
New construction or renovation | NA | TBD | TBD | Submit service request for quote |
Cabling Installation | Hourly Charges | One-time Charges | Monthly Charges | Remarks |
Cable Installation | NA | $106.00 | NA | One plenum-rated CAT5E cable/outlet installed |
Other cable projects | NA | Time and Materials | NA | Submit Service Request for quote |
Labor and Consulting | Hourly Charges | One-time Charges | Monthly Charges | Remarks |
Labor Rate | $69.00 | NA | NA | One Hour Minimum per person on job |
Labor Rate Overtime | $103.00 | NA | NA | One Hour Minimum per person on job |
Consulting And Design | $90.00 | NA | NA | Voice, Data, Video network installations |
Line Usage Study | NA | $21.00 | NA | Per location |
VoIP Features | Hourly Charges | One-time Charges | Monthly Charges | Remarks |
Add shared line appearance | NA | $16.00 | NA | Per existing VoIP set. |
Add Unity Voice Mailbox | NA | NA | NA | Per VoIP mailbox |
Reset Unity Voice Mail password | NA | NA | NA | Per VoIP mailbox |
Department On-hold Feature - Initial setup | NA | $159.00 | NA | Initial set up for department phones. Available for VoIP only phones. |
Department On-hold Feature - Announcement change | NA | $90.00 | NA | Change to announcement. |
Department On-hold Feature - Activation | NA | $16.00 | NA | Add new user to group. |
Temporary Services | Hourly Charges | One-time Charges | Monthly Charges | Remarks |
Temporary Ethernet | NA | $150.00 | NA | Wired Connection |
Temporary Wireless Access Point | NA | $135.00 | NA | Cable in place |
Temporary Wireless Access Point | NA | $240.00 | NA | Cabling required |
Expedite Charge | Hourly Charges | One-time Charges | Monthly Charges | Remarks |
Expedite Charge | NA | $106.00 | NA | Applies to all orders that require immediate action in lieu of the normal two week processing/installation period. |
Repairs | Hourly Charges | One-time Charges | Monthly Charges | Remarks |
Voice/data service - If No Problem Found | NA | $69.00 | NA | One hour minimum. |
Cable and/or Jack Repair | NA | $69.00 | NA | Damaged or abused cable and/or jack. |
Non-working voice/data connection | NA | NA | NA | If determined to be system problem. |
VoIP Telephone Sets | Hourly Charges | One-time Charges | Monthly Charges | Remarks |
Cisco 7841 IP Phone | NA | $154.00 | NA | UofL standard - 4 line, b/w screen VoIP phone |
Cisco 8841 IP Phone | NA | $325.00 | NA | Upgraded 10 line, color screen VoIP phone |
Cisco 8831 IP Conference Phone | NA | $920.70 | NA | Conference Phone |
Add-ons and accessories | NA | TBD | TBD | Contact IT Customer Support @ 852-5145 for more information |
Long Distance | Hourly Charges | One-time Charges | Monthly Charges | Remarks |
Domestic Calling | NA | NA | NA | Included, no extra charge |
International Service | NA | TBD | TBD | Contact IT Customer Support @ 852-5145 for more information |
Answering Services | Hourly Charges | One-time Charges | Monthly Charges | Remarks |
Call Director | NA | TBD | TBD | Submit service request for quote. |