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Fiscal Year 2023-2024

Voice/Data Service
Hourly Charges
One-time Charges
Monthly Charges
Remarks

Activate Ethernet Connection

NA

$150.00

NA

Per Connection (does not include wiring)

Add VoIP phone to Ethernet Connection

NA

$154.00

NA

Requires existing Ethernet, includes Cisco 7841 phone set

Move voice/data service within building

NA

$80.00

NA

Per Location

Move voice/data service to another building

NA

$150.00

NA

Per Location

Add Wireless Access Point

NA

$1200.00

NA

Includes standard indoor ceiling-mount Access Point with cable and data connection

Analog voice service

NA

TBD

TBD

Submit service request for quote

New construction or renovation

NA

TBD

TBD

Submit service request for quote

Cabling Installation
Hourly Charges
One-time Charges
Monthly Charges
Remarks

Cable Installation

NA

$106.00

NA

One plenum-rated CAT5E cable/outlet installed

Other cable projects

NA

Time and Materials

NA

Submit Service Request for quote

Labor and Consulting
Hourly Charges
One-time Charges
Monthly Charges
Remarks

Labor Rate

$69.00

NA

NA

One Hour Minimum per person on job

Labor Rate Overtime

$103.00

NA

NA

One Hour Minimum per person on job

Consulting And Design

$90.00

NA

NA

Voice, Data, Video network installations

Line Usage Study

NA

$21.00
$32.00

NA

Per location
Per number/Per week

VoIP Features
Hourly Charges
One-time Charges
Monthly Charges
Remarks

Add shared line appearance

NA

$16.00

NA

Per existing VoIP set.

Add Unity Voice Mailbox

NA

NA

NA

Per VoIP mailbox

Reset Unity Voice Mail password

NA

NA

NA

Per VoIP mailbox

Department On-hold Feature - Initial setup

NA

$159.00

NA

Initial set up for department phones. Available for VoIP only phones.

Department On-hold Feature - Announcement change

NA

$90.00

NA

Change to announcement.

Department On-hold Feature - Activation

NA

$16.00

NA

Add new user to group.

Temporary Services
Hourly Charges
One-time Charges
Monthly Charges
Remarks

Temporary Ethernet

NA

$150.00

NA

Wired Connection

Temporary Wireless Access Point

NA

$135.00

NA

Cable in place

Temporary Wireless Access Point

NA

$240.00

NA

Cabling required

Expedite Charge
Hourly Charges
One-time Charges
Monthly Charges
Remarks

Expedite Charge

NA

$106.00

NA

Applies to all orders that require immediate action in lieu of the normal two week processing/installation period.

Repairs
Hourly Charges
One-time Charges
Monthly Charges
Remarks

Voice/data service - If No Problem Found

NA

$69.00

NA

One hour minimum.

Cable and/or Jack Repair

NA

$69.00

NA

Damaged or abused cable and/or jack.

Non-working voice/data connection

NA

NA

NA

If determined to be system problem.

VoIP Telephone Sets
Hourly Charges
One-time Charges
Monthly Charges
Remarks

Cisco 7841 IP Phone

NA

$154.00

NA

UofL standard - 4 line, b/w screen VoIP phone

Cisco 8841 IP Phone

NA

$325.00

NA

Upgraded 10 line, color screen VoIP phone

Cisco 8831 IP Conference Phone

NA

$920.70

NA

Conference Phone

Add-ons and accessories

NA

TBD

TBD

Contact IT Customer Support @ 852-5145 for more information

Long Distance
Hourly Charges
One-time Charges
Monthly Charges
Remarks

Domestic Calling

NA

NA

NA

Included, no extra charge

International Service

NA

TBD

TBD

Contact IT Customer Support @ 852-5145 for more information

Answering Services
Hourly Charges
One-time Charges
Monthly Charges
Remarks

Call Director

NA

TBD

TBD

Submit service request for quote.

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