Forgot your password? Or need to reset it? We've got you covered in our new self-service portal. Click one of the buttons below, and follow our step-by-step guide on this page. This page also covers how to reset a service account password and a sponsored account password.
Reset Your PasswordTo reset your password, follow these steps.
Forgot Your PasswordIf you forgot your password, follow these steps below.
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Reset Service Account PasswordTo reset your password, follow these steps.
Forgot Service Account PasswordIf you forgot the service account’s password, follow these steps below.
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Reset Sponsored Account PasswordFor a sponsored user to reset their password, have the user follow these steps:
Forgot Your PasswordIf the sponsored user forgot their password, have the sponsored user follow the steps below:
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Need help? Contact our HelpDesk at 502-852-7997 or at helpdesk.louisville.edu.