Text below - See attached PDF for more detail.
KB – Challenge Question Rules
Page 1 of 1
10/22/2015
Purpose – Password challenge question requirements. If challenge responses do not meet these criteria, they will be rejected.
Contents
Challenge Question Criteria .......................................................................................................................... 1Challenge Question Criteria
- Response must be at least five (5) characters but less than 17 characters
...
- The answers must be different for each question
...
- (If this requirement is not met - You will get an error message: Please specify distinct Secret answers.)
...
- The answers should not be "first", "second" or "third" or a similar pattern because the next time the questions are displayed, they will be jumbled and no longer in the same order
Characters allowed in question responses:
o Numbers
o It takes these special characters: !@#$%^&*()_+ `~-=[]\{}|;':",. <>?,./– , including spaces. We recommend that they not use special characters
o Alphabetic characters, upper and lower case. We recommend that they only use lower case
...