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When attempting to visit https://vpn.louisville.edu on a an Apple Mac running OSX, macOS / OS X the web site will not load. Please first check that "https://" is in the URL.Previously OSX clients would load the old VPN page. Since that has been taken down, the site no longer loads at all.
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Cause
Hosts file was modified by the older Array client and will need to be modified for the new clientnot properly modified by some other software.
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Resolution
Open Terminal.
Run "sudo nano /etc/hosts"
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In the text file that opens, find any lines that have "vpn.louisville.edu" and delete them. Save and close the file.
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Attempt to access https://vpn.louisville.edu again. A reboot may be required for the changes to fully take effect.
globalprotect, VPN, OSX, Safari