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  1. Go to https://vpn.louisville.edu to download and install the GlobalProtect VPN client.

    Once the client is installed, there will be a small gray globe icon in the system tray by the clock.
    • The gray globe icon signifies that the client is not currently connected.
    • The colored globe with a shield indicates that the VPN client is connected.

  2. To connect, right click on the system tray icon and select “Connect”.


  3. A window will appear that prompts for Portal, Username, and Password.
    The portal is “vpn.louisville.edu” – Username and password are Ulink credentials.



If the connection is failing for some reason, please generate a client log zip file and attach it to the call ticket and place the ticket in the entsec queue.

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