- Go to https://vpn.louisville.edu to download and install the GlobalProtect VPN client.
Once the client is installed, there will be a small gray globe icon in the system tray by the clock.- The gray globe icon signifies that the client is not currently connected.
- The colored globe with a shield indicates that the VPN client is connected.
- To connect, right click on the system tray icon and select “Connect”.
- A window will appear that prompts for Portal, Username, and Password.
The portal is “vpn.louisville.edu” – Username and password are Ulink credentials.
If the connection is failing for some reason, please generate a client log zip file and attach it to the call ticket and place the ticket in the entsec queue.