Our ITS Desktop Support team provides, for departments with a Service Agreement (SA), full technology lifecycle support on all university owned computers, laptops and tablets – from an initial quote on the acquisition of a device or desktop through any full system replacement. Please contact us about a one-year service agreement or a consultation on your different options for technology support. Our Desktop Support team follows the current ITS recommendations on university workstations.
Units and departments not under contract with the Desktop Support team can request services at an hourly rate by providing a university speedtype. For questions about these services, please call 502-852-4318. Contact our Desktop Support team for any of the following services.