Spaces
Apps
Templates
Create
ITSKB
All content
Calendars
Space settings
Content
Results will update as you type.
Accounts
•
Add a Service Account Mailbox to Outlook
•
AV & Classroom Support
•
Blackboard
Desktop & Device Support
•
Desktop and Device Support Service Level
•
Desktop & Device Support Standard Configurations
Email
Enterprise Systems
•
iRIS - Logging in to iRIS with a UofL Sponsored Account
•
iRIS - Logging in to iRIS with a Guest Account
•
iRIS - Merge a Guest Account and a Sponsored Account
•
iRIS - Guest Account Management using Cirrus
Listserv
•
ITS Help Forms
Network - Wired
Phones
Research
Security
Software
UofL Alerts
Virtual Private Network (VPN) Information
Web
Wireless
Email Technical Documentation & How-To
•
Wireless Technical Documentation & How-To
Network (Wired) Technical Documentation & How-To
•
Phones - Technical Documentation and How-To
•
VPN - Technical Documentation & How-To
Security - Technical Documentation & How-To
•
Web - Technical Documentation & How-To
•
Software - Technical Documentation & How-To
•
Enterprise Systems - Technical Documentation & How-To
•
Desktop & Device Support - Technical Documentation & How-To
Accounts - Technical Documentation & How-To
•
Adding Pronouns to Microsoft Outlook and Teams
•
Stadium / game information
•
Printing permissions
Blogs
ITSKB
/
Desktop & Device Support
/
Desktop and Device Support Service Level
Desktop and Device Support Service Level
Chris Weaver
Owned by
Chris Weaver
Last updated:
Oct 27, 2021
1 min read
Loading data...
Desktop Service Level Agreement
Desktop Service Level Expectations
{"serverDuration": 13, "requestCorrelationId": "db1affd260f442d7aba27a1830bde235"}