Claim Your Account

Click a button below to access your account. If you are a student and/or employee, select “I am a Student and/or Employee”. If you are a person outside of the University of Louisville who is claiming an account sponsored by a department with the University, select “I am a Sponsored User.”

How to Claim Your Account

I am a Student and/or Employee

If you are a student and/or employee, follow this step-by-step guide to claim your account.

• Click the “I am a Student and/or Employee” button above. A new window will appear. Or, go to: Identity Self-Service - Identity Claim .

• In the new window, enter your first name, last name, birth date and student ID number. These are required fields and must be completed to claim your account. If you have a personal email address, enter it as well.
  
  

• Select “I’m not a robot”, and complete any reCAPTCHA that appears in the box.

• After successfully verifying your information, Step 3 will appear. Review the terms of use, and accept them by clicking “ACCEPT”.

• After accepting our terms of use, your user ID will appear. Make note of your user ID; this ID will be used to log in to various systems across the University (ULink, email, etc.)
  
  

• After obtaining your User ID, set up your recovery information. This information is needed in case you forget your password. You may skip this option for now; however, because your recovery information is used to reset your password, we highly recommend you complete this information.

• After entering your recovery information, you will be sent an email (if you entered a recovery email) and/or an SMS text message (if you entered a recovery mobile phone number) with a PIN. Enter this PIN into the boxes provided to verify your recovery information. Do not share this PIN with anyone.

• After your recovery information is verified (or the recovery step is skipped), create and confirm your account password. Your password must meet all mandatory criteria listed on the page on the right side of the screen.

• Once your password is successfully set, you will receive a confirmation message and will be taken to a new webpage.
  
  

• You will receive an email confirmation that your account has been successfully claimed.

I am a Sponsored User

If you are a sponsored user, follow this step-by-step guide to your account.

• Click the “I am a Sponsored User” button above. A new window will appear. Or, go to: Identity Self-Service - Identity Claim  

• In the new window, enter your first name, last name, and birthday, which are required fields. Complete the reCAPTCHA.
  
  

   

• Review and accept the terms of use.

• After accepting our terms of use, your user ID will appear. Make note of your user ID, as this ID will be used to log in to various systems across the University (ULink, email, etc.)
  
  

• After obtaining your User ID, set up your recovery information. This information is needed in case you forget your password. You may skip this option for now; however, because your recovery information is used to reset your password, we highly recommend you complete this information.

• After entering your recovery information, you will be sent an email (if you entered a recovery email) and/or an SMS text message (if you entered a recovery mobile phone number) with a PIN. Enter this PIN into the boxes provided to verify your recovery information. Do not share this PIN with anyone.

• After your recovery information is verified (or the recovery step is skipped), create and confirm your account password. Your password must meet all mandatory criteria listed on the page on the right side of the screen.
  
  

• Once your password is successfully set, you will receive a confirmation message and will be taken to a new webpage.