ITS strongly encourages using University of Louisville sponsored accounts to access iRIS. While the use of guest accounts created using Cirrus is permitted, ITS recommends transitioning users with guest accounts to UofL sponsored accounts.
If a user has a guest account in iRIS and transitions to using a UofL sponsored account to log in to iRIS, the user’s guest account and the guest’s UofL sponsored account can be merged so that no important access or information is lost.
To merge a guest account and a sponsored account, follow the steps below:
Request a sponsored account for the user with a guest account using our
Identity Access Management Portal.
2. Once the sponsored account for the user is approved, have the user activate their newly-created sponsored account.
3. Once the sponsored account is activated, the user will log in to iRIS using the sponsored account.
4. After successfully logging in to iRIS with the sponsored account, submit a ticket online via the
After submitting the ticket, you will receive a notification via email and/or our ticketing system when the accounts are successfully merged.