Password Change Checklist
- Before changing your password, shut off all of your mobile devices. (Smartphone, tablet, e-book reader, etc.)
- Close the Outlook email program on the computer you’re using to change your password
- Please change your password. Wait about 15 minutes for the change to take effect. Follow the appropriate steps below for your computer:
Windows Wired Computers
- Log off your computer.
- Log in by typing AD\ followed by your ULink userID (AD\userID) and your new ULink password.
- Open Outlook and log in with your new password.
- Check the box next to Remember my Credentialsif not on a public computer.
- If prompted with an M+ or NetMail Archive login window, type your username as ad\userID, and then your new password.
- Please ask your unit’s Tier I technical support personnel to remove any stored credentials from your computer. Other saved passwords can and will lock your AD account.
Windows Wireless Computers
- Log off your computer.
- Log in by typing AD\ followed by your ULink userID (AD\userID) and your new ULink password.
- Disconnect from your current wireless network, and then reconnect to ULSecure using your new password. (Follow the steps at edu/it/departments/communications/wireless/wireless-configuration-guide
- Open Outlook and log in with your new password.
- If prompted with an M+ or NetMail Archive login window, type your username as ad\userID, and then your new password.
Apple Wired or Wireless Computers
- Log off your computer.
- Log in by typing AD\ followed by your ULink userID (AD\userID) and your new ULink password.
- Disconnect from your current wireless network, and then reconnect to ULSecure using your new password. (Follow the steps at edu/it/departments/communications/wireless/wireless-configuration-guide)
- The ULSECURE wireless network will prompt you to log in with your new password.
- Open Outlook and log in with your new password.
Turn on your mobile devices. (Smartphone, tablet, e-book reader, etc.)
- Disconnect from your current wireless network, and then reconnect to ULSecure using your new password. (Follow the steps at edu/it/departments/communications/wireless/wireless-configuration-guide)
- Your wireless device will prompt you to log in to the ULSECURE wireless network.
- Open your Email app, tap the refresh/sync button and enter your new password.
To add a new device to the on-campus wireless network
Need help?
Please contact the IT HelpDesk at 852-7997, LiveChat, or Create an Incident in ServiceNow